General Privacy Policy:

Last Updated November 8, 2024

Https://www.metavllc.com (the “Website,” “we,” “our,” or “us”) values your privacy and treats it with utmost seriousness. Please take a moment to familiarize yourself with our privacy policy. Your visit to this website implies your consent to the practices described in this Privacy Notice.

• What This Privacy Policy Covers:
  • This policy encompasses the treatment of personal information collected and received by the website. This includes data related to your previous usage of our products and services. Personal information refers to data that can identify you, such as your name, address, email address, IP address, or phone number, which is not publicly available.
  • This policy does not extend to the practices of companies not under our ownership or control, or to individuals we do not employ or manage.

Information Sharing and Disclosure

• Information You Give Us: We collect and store any information you enter on our website or provide through other means. While you have the freedom to withhold certain details, doing so may restrict your access to many of our features. The information you provide serves purposes such as responding to your requests, personalizing your shopping experience in the future, enhancing our stores, and maintaining communication with you.
• Automatic Information: Whenever you interact with us, we automatically receive and store specific types of information. As with many websites, we use “cookies,” and certain information is obtained when your Web browser accesses this site.
• Agents: We engage other companies and individuals to perform various functions on our behalf. These functions include order fulfillment, package delivery, sending postal mail and email, data analysis, marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and delivering customer service. Although they have access to the necessary personal information for their tasks, they may not utilize it for other purposes.
• Legal Obligations: We respond to subpoenas, court orders, legal processes, and situations to establish, exercise, or defend our legal rights or against legal claims.
• Investigation and Prevention: In order to investigate, prevent, or take action against illegal activities, suspected fraud, violations of our terms of use, or as otherwise required by law, we believe it is necessary to share information.
• Business Transfer: In the event of our acquisition or merger with another company, we may transfer information about you. We will notify you before this transfer occurs and your information becomes subject to a different privacy policy.

Cookies

• We utilize cookies to set and access information on your computer, assisting us in Web Site and Systems Administration.
• Cookies, alphanumeric identifiers transferred through your Web browser to your computer’s hard drive, allow our systems to recognize your browser and provide features like storing items in your Shopping Cart between visits.

Confidentiality and Security

• Ensuring your privacy, we restrict access to your personal information to employees whom we reasonably believe need it to provide products or services or carry out their job functions.
• Our physical, electronic, and procedural safeguards are designed in accordance with federal regulations to safeguard your personal information.

Information Collection and Use General

• The website gathers personal information during your registration process.
• Upon registration, we request details like your name, address, phone number, email address, and zip code. Once you complete the registration and access our services, you are no longer anonymous to us.
• We collect information about your transactions with us, including your usage of the financial products and services we provide.
• The website automatically receives and records information in our server logs from your browser, including your IP address, cookie information, and the pages you request.
• We utilize the gathered information for various general purposes: to fulfill your requests for products and services, enhance our services, contact you, and conduct research.
• We reserve the right to send you specific communications related to our services, such as service announcements, administrative messages, special offers, and a website Newsletter.
• We may share your personal information with regulatory bodies as required by the Federal Telephone Consumer Protection Act (TCPA). However, we will never sell or rent your email address or other personally identifying information to third-party commercial entities or affiliate marketers. We may use your personal information to communicate with you about offers from the website. You may also receive certain communications regarding our services, such as service announcements, administrative messages, special offers, and a Newsletter.

Do Not Track Browser Settings

• Be aware that advertisers have the capability to collect data regarding your online browsing activities and use it to display targeted advertisements, which is known as “behavioral advertising.” To avoid seeing targeted ads, you have the option to submit opt-out requests to the respective service providers. However, please note that opting out will only prevent targeted ads, and you may still encounter generic (non-targeted) ads from these companies. You can choose to opt-out of behaviorally targeted ads anytime by clearing your browser’s cookies.

GDPR and CASL Compliance

• Regrettably, we are not in a position to accept registrants who are not U.S. Citizens. The CASL and GDPR regulations afford certain rights to their citizens that differ from those in the United States. For this reason, we are unable to accept registrations from any citizen outside the United States. Our services are specifically designed for United States citizens. To the extent of our knowledge, we have purged all data concerning European Union Member and Canadian Citizens. If you are a European Union Member, Canadian, or a citizen of any country outside of the United States, please inform us at admin@metavllc.com.

Changes to this Privacy Policy

• Policy Updates: We reserve the right to update this policy. In the event of significant changes in the way we handle personal information, we will notify you through a notice sent to the primary email you provided or by displaying a prominent notice on our site.

Privacy Notice for California Residents

Last Updated: November 8, 2024

• Privacy Notice for California Residents: This Privacy Notice complements Metaverse Enterprises Privacy Policy, available on Https://www.metavllc.com (the “Site”). The Site is owned and operated by Metaverse Enterprises (“Company,” “we,” “us,” or “our”). It is exclusively applicable to California residents (“Users”) and adheres to the California Consumer Privacy Act of 2018 (“CCPA”) and other relevant California State privacy laws. All terms defined in the CCPA have the same meaning when used in this Privacy Notice. Users with disabilities can request an alternative format of this notice by contacting us at support admin@metavllc.com or through U.S. mail at 1712 Pioneer Ave STE 7000 Cheyenne, WY 82001.

Sharing Personal Information

• We do not share, rent, and/or sell your personal information with/to third parties or affiliate marketers for marketing purposes.

Understanding Your Rights and Choices

• As a California resident, the CCPA grants you specific rights concerning your personal information. This section outlines your CCPA rights and provides guidance on how to exercise them.

Categories of Information We Collect

• Types of Personal Information Collected: In the course of our operations, we collect personal information that identifies, relates to, describes, references, or can be reasonably linked, directly or indirectly, to a particular User or device (“personal information”). Over the last twelve (12) months, the following categories of personal information have been gathered from Users:

Use of Personal Information

• We may use or disclose the collected personal information for one or more of the following business purposes:
  • To fulfill or meet the reason for which the information is provided. For instance, using personal information to provide requested quotes or information about mortgage-related products and services featured on the Site.
  • To provide you with information, products, or services that you request from us.
  • To create, maintain, customize, and secure your account with us.
  • To enable your participation in promotions featured on the Site.
  • To send you e-mail, direct mail, and telemarketing messages about certain Company products and/or services, as well as third-party products and/or services, that we believe may interest you.
  • To deliver relevant Site content and advertisements and measure the effectiveness of the advertising we serve to you.
  • To carry out our obligations and enforce our rights arising from contracts between you and us, including the Site’s Terms and Conditions.
  • To improve the Site and present its contents better to you.
  • For customer service purposes and to respond to your inquiries.
  • For testing, research, analysis, and product development.
  • To protect our rights, property, or safety, and that of our clients or others.
  • To respond to law enforcement requests and comply with applicable law, court order, or governmental regulations.
  • As described to you when collecting your personal information or as otherwise stated in the CCPA.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, in which personal information held by us is among the transferred assets.

We will not collect additional categories of personal information or use the collected personal information for materially different, unrelated, or incompatible purposes without providing you with notice.

Exercising Access, Data Portability, and Deletion Rights

• To exercise your access, data portability, and/or deletion rights as described above, please submit a verifiable User request to us by:
  • Emailing us at admin@metavllc.com; or
  • Sending us U.S. mail to: 1712 Pioneer Ave STE 7000 Cheyenne, WY 82001
• Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable User request regarding your personal information.
• You may only make a verifiable User request for access or data portability twice within a 12-month period.
• The verifiable User request must:
  • Provide sufficient information that allows us to reasonably verify your identity or the authorized representative’s identity.
  • Describe your request with sufficient detail to allow us to understand, evaluate, and respond to it properly.
• We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you.
• Making a verifiable User request does not require you to create an account with us.
• We will only use personal information provided in a verifiable User request to verify the requestor’s identity or authority.

Exercising Opt-Out Rights

• You retain the right to opt-out of the use of your personal information. To exercise this right, please submit a verifiable User request using one of the following methods:
• Email: admin@metavllc.com
• U.S. Mail: 1712 Pioneer Ave STE 7000 Cheyenne, WY 82001
• We will make every effort to address all opt-out requests expeditiously, typically within fifteen (15) days of receiving your request.

Request for Deletion

• You have the right to request the deletion of any personal information we collected and retained from you, subject to certain exceptions. Upon receipt and verification of your verifiable User request, we will delete (and instruct our service providers to delete) your personal information from our (their) records, unless an exception applies.
• We may deny your deletion request if retaining the information is necessary for us or our service providers to:
  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, or otherwise fulfill our obligations under our contract with you.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech rights or ensure the right of another User to exercise their free speech rights.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest, if your deletion may render the research impossible or seriously impair its achievement, provided you previously provided informed consent.
  • Enable solely internal uses that align with User expectations based on your relationship with us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Sources of Personal Information

• We collect the aforementioned categories of personal information from various sources, including:
  • Directly from our Users, particularly through online registration forms related to the products and/or services offered on the Site.
  • Indirectly from our Users, which involves information gathered during the provision of products and/or services.
  • Directly and indirectly from Site activity, covering browser types (e.g., Safari, Chrome, Internet Explorer), IP addresses, operating systems (e.g., Windows or iOS), and Internet Service Provider domain names. Furthermore, certain Site usage details and analytics are automatically collected through our collaboration with third-party partners like Google® and Hotjar®.
  • Through interactions on our social media accounts, encompassing User comments and likes on our posts.
  • Directly from Users through online registration forms.
  • From third parties interacting with us in connection to the products and/or services offered to our Users. This includes third-party entities assisting in direct and electronic mail, data analysis, and marketing analysis.
  • From publicly available sources, including Internet search engines.

Exclusions from Personal Information

• Personal information does not encompass the following:
  • Publicly available information obtained from government records.
  • De-identified or aggregated User information.
  • Information that falls outside the scope of the CCPA, including:
    • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data.
    • Personal information protected by specific sector-related privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA), the California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

Your Access Rights and Data Portability

• You maintain the right to request that we divulge specific information about our collection and utilization of your personal information during the preceding twelve (12) months. Once we receive and verify your verifiable User request, we will disclose the following:
• The categories of personal information we collected about you.
• The categories of sources from which we obtained your personal information.
• Our business or commercial purpose for collecting or selling that personal information.
• The specific pieces of personal information we collected about you (also known as a data portability request).
• If we sold or disclosed your personal information for a business purpose, we will provide two separate lists:
  • sales, identifying the categories of personal information each recipient category purchased;
  • disclosures for a business purpose, identifying the categories of personal information each recipient category obtained.

Terms of Service

Last Updated: November 8, 2024

Contact Information

• If you have any questions or comments about this Privacy Notice, our Privacy Policy, or how we collect and use your personal information, including your California rights, please feel free to contact us.
• You can reach us by email at: admin@metavllc.com
• You can also contact us via U.S. mail at: 1712 Pioneer Ave STE 7000 Cheyenne, WY 82001

Response Timing and Format

• We make every effort to respond to your verifiable User requests within forty-five (45) days of receipt.
• If we need additional time (up to ninety (90) days) to address your request, we will provide a written explanation for the delay and extension.
• You can choose to receive our response by mail or electronically.
• Information disclosures will pertain to the twelve (12) months preceding your verifiable request.
• If we are unable to fulfill a request, the response will include the reasons.
• For data portability requests, we will provide your personal information in a format that allows easy use and transmission to another entity.

• We do not impose a fee for processing or responding to your verifiable User request unless it is excessive, repetitive, or manifestly unfounded.
• If a fee is deemed necessary, we will provide you with a cost estimate and explain the basis for that decision before proceeding.

Non-Discrimination

• We respect your CCPA rights and will not discriminate against you in any way for exercising them.
• We will not deny you goods or services based on your choices.
• There will be no differential pricing, rates, or penalties for goods or services.
• We will not provide a different level or quality of goods or services based on your CCPA rights.
• We will not suggest any change in price, rate, level, or quality based on your exercise of CCPA rights.

We retain the right to amend this Privacy Notice at any time, at our discretion. If changes are made, we will notify you via email or through a notice on the Site’s homepage.

Wireless and SMS Policy

• We may use personal information to fulfill the services you requested, which include providing customized content and advertising.
• Standard messaging rates from your provider will apply to our confirmation and all subsequent SMS correspondences, in addition to any mentioned fees.
• If you wish to opt-out and remove your SMS information, simply respond with “STOP,” “END,” or “QUIT” to the SMS text message you received.
• Upon removing your SMS information from our database, it will no longer be used for secondary purposes by us or third parties to send promotional correspondence.

Detailed Wireless and SMS Policy

• This SMS service may obtain data from you, including your name, address, cell phone number, your provider’s name, and the date, time, and content of your messages.
• In addition to any fee you are notified of, your provider’s standard messaging rates will apply to our confirmation and all subsequent SMS correspondences.
• All charges are billed and payable to your mobile service provider. We are not responsible for delays in the receipt of SMS messages, as delivery is dependent on effective transmission by your network operator.
• SMS message services are provided on an AS IS basis.

• We may use personal information to deliver the services you requested, including customized content and advertising.
• We may also utilize personal information for auditing, research, and analysis to enhance our technologies and services.
• We may share aggregated and non-personal information with third parties.
• When we engage third parties to assist with processing your personal information, we ensure they comply with our Privacy Policy and appropriate confidentiality and security measures.
• In limited cases, we may share information with third parties, such as complying with legal processes, preventing fraud or imminent harm, and safeguarding our network and services.

• You have the option to remove your information from our database.
• If you choose to remove your information, it will no longer be used for secondary purposes by us or used by us or third parties to send promotional correspondence.
• To remove your information, simply respond with “STOP,” “END,” or “QUIT” to the SMS text message you received.
• If you have any questions or wish to opt-out of any communication (phone, email, SMS, or otherwise), please contact us at admin@metavllc.com or send us a letter to 1712 Pioneer Ave STE 7000 Cheyenne, WY 82001.
  

  Opt-Out Policy

  • You may opt out of receiving SMS messages from us at any time by replying ‘STOP’ to any message you receive from us. Upon receiving your opt out request, we will promptly remove you from our SMS list and you will no longer receive SMS messages from us.
    Confirmation of Opt-Out

    • After you opt-out, you will receive a confirmation message that you have been successfully unsubscribed from our SMS communications.
      Data Security

      • We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
        Marketing Communications and SMS Notifications

        • If you need help with our SMS services, simply text the word ‘HELP,’ and you’ll receive an automated reply with instructions on accessing further support, including links to customer service resources and options to opt out of SMS communications.
        • For any additional inquiries, you can reach our customer service team directly at +1 480 764 2089
        • Texting ‘HELP’ will not impact your subscription status or opt-out preferences.After you opt-out, you will receive a confirmation message that you have been successfully unsubscribed from our SMS communications.